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Problem getting 2nd wifi pod

dbryan10
Joining in

on ‎21-10-2022 16:04

I have tried to request a 2nd wifi pod ever since a botched contract change back in July. I have requested the 2nd pod at least 3 times by phone and 2 x different engineers have also placed an order whilst being here to fix a problem. Most recently this was on 03/08. What more do i have to do to get another wifi pod....?

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newapollo
Very Insightful Person
Very Insightful Person

on ‎21-10-2022 22:10

Hi @dbryan10 

If you need a second or third Pod, sign in to My Virgin Media, click on Your Package and follow the steps in the WiFi Max tab.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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