Overcharged on netlfix with stream

[TimLloyd]

I added a new Netflix account to Stream to pay for it through my Virgin Media bill. The offer was a rolling 30 day contract at £5.99 per month. I am currently being charged the full whack at £10.99 per month. Please refund the difference and set the contract up at £5.99 per month as per the original contract (ref: volt 250m package)

Timothy  Lloyd

[Daniel_Et]

Hi @TimLloyd, thank you for your post.

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel