Ordering a WiFi Pod

[Moogera]

Hope someone can help out

I had a Virgin Media engineer in my house yesterday to swap out a faulty V6 box,while here she recommended I apply for a WiFi Pod ,as the WiFi is pretty poor 

I'm a volt customer and have phoned up to order but they're wanting to charge me for the Pod 

Hope the team on here can help out

[Sabrina_B · Accepted solution]

Hi @Moogera 👋. 

Thanks for your post. Any Volt customers are entitled to the pods free of charge. But we can assist here for you. I will send you a private message, the location will be in your envelope on the top right or if you are using a mobile device it will be under your profile icon. 

Thanks.

Sabrina