We don’t get any WiFi in our back bedroom to even run a WiFi test using the app.
can I please order a WiFi pod on here to improve things. We are on volt as have O2 mobiles. I’m autistic and struggle talking on the phone.
Hi there @SheilaghGoodwin
Thank you so much for your first post and welcome to the community forums, it's great to have you here.
I am so sorry to hear that you are experiencing issues with your signal, and ordering a Pod. I understand the signal ends in the room so you can't run a test from there but can I ask if you have tried these following steps:
· Tap Start the scan
· Then Start the scan again
· While connect to WiFi, Tap I’m ready
· Wait 2 mintues for Scan
· Scan complete, Tap continue
· Tap Add a room, Tap the room you're in
· Start the Scan (do this in every room)
· Scan complete
· Tap Optimise WiFi now if an option
· If so, Tap Optimise
· Optimisation complete, Tap Rescan room,
· Tap Start Scan
· Tap Order a WiFi Booster if an option