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Servo123
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O2

on ‎18-06-2022 13:30

Hi just renewed my contract from oomph to maxit. TV and fibre are ok but nothing about my switch to O2 it's been around 10 days no emails, no messages at all.

Trying to contact someone is possible unless you wait hours for a response. Any ideas?

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newapollo
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Re: O2

on ‎18-06-2022 15:13

@Servo123 wrote:

Hi just renewed my contract from oomph to maxit. TV and fibre are ok but nothing about my switch to O2 it's been around 10 days no emails, no messages at all.

Trying to contact someone is possible unless you wait hours for a response. Any ideas?

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Hi @Servo123 

Only the Volt packages contain the sim. Did you take out a Volt package?

Dave

I don't work for Virgin Media.

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Servo123
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Re: O2

on ‎18-06-2022 17:10

Hi 

Yes because my current Virgin media SIM package ( unlimited & free)  is no longer available so I was offered a £25/month deal for the SIM 

 

 

 

 

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Reece_MH
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Re: O2

on ‎20-06-2022 18:42

Hi @Servo123,

Thanks for your post. Sorry to hear you've not received any information regarding the change to O2. Unfortunately, we do not have access to the O2 systems via our Forums, so would not be able to look into this side of things for you.

You would need to reach out to O2 directly on 0344 809 0202 and they can look into this for you.

Cheers, 

Reece - Forum Team


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