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O2 email said activated a week ago.

Fibre optic

Do I need to wait for v to do it there was? 

Or just wait? 

On v account it says volt not activated

Replys for anyone please. Tha KS guys 


Forum Team
Forum Team

Hello Swf.

Thanks for your post.

Is it possible to please explain how we can help with the above question.

Sorry it's just a bit confusing.


Sorry it's updated now I do have a issue with the discount as it only says 14 months not 18.  And a issue with the missing credit.    Pls advise.  

Hi Swf, 

Thanks for coming back to us on this. We're glad things are sorted for you now when it comes to the Volt benefits. 

In terms of the credit and discount, I can see you're already in a private conversation with my colleague and they are looking in to this for you. 

Let us know if you have any further issues. 

Many thanks, 

Forum Team

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