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O2 Sim not arrived

MexicanGuitars
Joining in

Hi,

I have the Volt M250 package and have been live with virgin for a week. I have had no communication from o2 and have not received the sim card which is supposed to be included in the package.

Has anyone else had this issue, where's the best place to start for answers virgin or o2?

Thanks

 

1 REPLY 1

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @MexicanGuitars 

 

Thanks for posting on our community forum and sorry to hear about the mishap with receiving your O2 SIM card. 

 

We would need you to contact O2 regarding this as unfortunately we do not have O2 account or system access yet unfortunately, O2's contact options can be found here

 

Regards

Travis_M
Forum Team

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