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O2 Sim has not turned up

Joining in

Hi there.

I recently purchased a bolt package with an unlimited o2 sim included, but it hasn’t shown up in the post or with my tv/internet package and was hoping for some advice ?

I have called virgin and o2 and have been finding myself going around in circles with neither being able to find my order.

Is there anybody I can talk to that will be able to help me sort this ?


Forum Team
Forum Team

Hi Jakebrown1901

Thanks for posting and welcome to the community.

I am sorry to hear you've not received the O2 SIM. 

You'll need to speak to O2 directly. If you have Twitter, it's @O2 - or their other methods of contact -

Kind regards,

Forum Team

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