When I signed up for this "Volt" deal I was told my prices wouldnt change and it would be £90.00 for Virgin and £25 for O2 which I find anoying to start off with, but today my direct debit from O2 was £27.92! this isnt what was agreed and I have not been notified of any change / increase in price.
I had this "FORCED" on me to get the Gig1 system as the representative wouldnt provide it any other way and this was the "best deal" available to keep my bill under £100
I now have services that I dont want or use from Virgin / O2 - including Sky Sports package (not the least bit interested in sports!) and an damn O2 sim that I'm paying TWICE as much as I do for my current THREE sim that I dont even want.
How do I get this corrected since it seems the only help anyone can get is to post on the "Community" forums as trying to get through to anyone on the phone after work hours is impossible.
Sally & Pete.