Hi, I've done a new connection for TV, BB, landline and o2 sim 3 weeks ago. I still haven't received the o2 sim, ive spoken to o2 and they have no record of a new connection. Can someone help please? I can see others have had the same issue. Thanks
Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your new package and O2 sim as part of it. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started. Kind Regards, Steven_L
