No Volt benefits......

[kobesmoby]

I received an email on the 1st August to tell me that my Volt benefits had been applied and I could then see what I could receive. I've not been able to see anything as like everyone else I get the same message on the O2 webpage. 

Seems as though being an existing customer and having my phones transferred over has not been to my advantage in the slightest. Very disappointing from both companies.

[Sabrina_B]

Hi @kobesmoby 👋.

Thanks for reaching out to us. Apologies for the delay in responding. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

Thanks.

Sabrina