No Volt benefits after 14 days.

[ArchieN]

I received my volt benefits from O2 on the 25th September. I have heard nothing from Virgin Media at all and its more than 14 days. I desperately need to upgrade my WiFi in my house as its terrible. How can I speak to someone? 

[Martin_N]

Hi ArchieN,

Thank you for your post and welcome to the community. 

I'm very sorry to hear you haven't had that yet. 

I am happy to take a look into the account for you. 

I will private message you now. 

^Martin