No Volt Virgin Broadband Boost

[lozd]

Like many others, I have not yet received the Volt Boost to my Virgin Broadband.

I was switched from Virgin Mobile to O2 on 1st July and the O2 Volt Boost was applied automatically on 11th July.

I can confirm that the name and address are the same for my O2 and Virgin Media accounts.

[Alex_RM]

Morning lozd,

Thanks for posting and sorry to hear you've not had the Volt benefits applied to your Virgin account. 

So I can help, I've popped you over a private message.

Alex_Rm

[lozd]

Many thanks to @Alex_RM for getting it sorted!