No Virgin Volt Benefits

[iriches]

I'm a customer of both O2 (I had a virgin sim card) and VirginMedia broadband.

My phone Volt benefits went live on 14th July.

I've still had no word on the VirginMedia broadband speed boost.

How do I get this activated?  

Thanks!

[John_GS]

Hi @iriches 

Thanks for posting and welcome back to the community. I am sorry to hear the Volt Benefits for the cable services has not gone through.

I'll send you a PM now.

Best wishes.

[John_GS]

Hi @iriches 

Thanks for joining me on PM and allowing me to sort this for you.

Please do pop back to the community if you need further assistance.