No Netflix for 5 months

[pete30]

I was given Netflix as part of my package back in June. I didn’t receive an email but a Netflix Activation tile appeared on the MyVirginMedia media app. It doesn’t work so I rang the virgin team who supposedly did something and assured me it will now work. No it didn’t. I rang again and was told it will work after 5 days as they have escalated the problem to a higher authority. No it didn’t. I’ve now called 20 times. I see that many people have had a problem but has anyone had it resolved or should I just give up?

[Ilyas_Y]

Hi @pete30 thanks for reaching out to us and a warm welcome to the Virgin Media forums.

I'm sorry to hear about the issues with Netflix.
I will investigate further for you and assist you on getting this sorted out.

I will send a private message - watch out for the purple envelope inviting you in.

Kind regards,
Ilyas.