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New Installation & O2 Volt

TheRustyNomad
Joining in

Hi,

I have recently signed up to VM and have been connected today to M125 today via the 5X Hub (XGS-PON)

When I signed up, I was informbed because I had O2 that I would automatically recieve double the speed within 14 days. However, the guy who installed the set-up today said that I may not be eligble for Volt because I am on a new set up, but couldn't guarnatee either way.

Does anyone know if this is true or who I could contact to find out?

Thanks!

1 REPLY 1

Martin_N
Forum Team
Forum Team

Hi TheRustyNomad,

Thank you for your post and welcome to the community. 

I'm sorry for the confusion with this. We can certainly take a look into this for you. 

I will private message you now to confirm your details. 

^Martin