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On our wavelength

Upgraded package to include free Netflix not received e mail with link to sign in tried phoning three times still no e mail link tried manage Netflix on app that's not working either any one help appreciated


I last messaged Travis_M from the forum team and he said the issue is still ongoing.......thats ok, its only been nearly six months....

Ok so no surprise my account hasn’t been credited £10.99 as confirmed by the last VM agent I spoke to,  and after sending you my acc details etc no follow up.
Why don’t VM do what they say they will do?  

Thanks for coming back to our Forums @Ann121.

Check out the purple envelope in the top right hand corner, for a private message from me.

Kindest regards,