on 14-06-2022 13:12
Hi,
I renewed my account on 8th June and was told netflix is now included in the package however I haven't had the email to register. Is anyone able to help?
Thanks
Carla
on 14-06-2022 13:36
If you take a look through the multiple threads on here you will see that Virgin have had an issue with sending the activation emails since the day of launch on 23/3.
Since then they still have no idea of a fix date , and have not even bothered to send any official explanation / update.
Join the club!
on 16-06-2022 13:47
Apologies for the issues faced CarlaP,
Welcome to the community.
To clarify, did you previously have Netflix on your package at all?
Also when you sign into MyVM, is Netflix visible on your package?
Let us know,