Virgin Media Community

[mantis1806]

ANY CHANCE OF A UPDATE FROM VIRGIN MEDIA WHEN NETFLIX WILL BE FIXED 41 DAYS NOW 

[John_GS]

Hi mantis1806

Thanks for posting. I am sorry for the Netflix issue. I can see you've spoke to the team since posting and this is raised with our IT team - we'll be in touch when it's all sorted.

Best,

[mantis1806]

It's been 45 days now. Customer service keeps saying I will have email within 5 days then 72 hours then 7 days. Told it sorting it out but no updates or statement from virgin media on the website no status saying there is issues. With netflix. This is a major issue so why aren't we kept informed about it

[NealSullivan]

^^^ Yeah me too, lemme know please if you here ought.. ^^^
🙂
NEAL

[John_GS]

Hi mantis1806 - I can see this is with IT - apologies for the delay. We are working hard to resolve this.

Best,

[jonogodwin]

Been having this problem since April. VM are just incompetent