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Netflix billing

BlackCat57
Tuning in

Hello

We took out a Volt bundle which included Netflix, in May this year.  However, we are still billing direct ourselves.  We did not receive an email to activate Netflix through our Virgin account.  The DD was also not amended to the new price, but hopefully this will be sorted next month.

Please advise how to activate the Netflix billing through our Virgin Media plan.

Regards

John Elliott

3 REPLIES 3

Tractorboy
Rising star

You need to wait for an email from Virgin with an activation link.

Good luck with that , I have been waiting since 23/3...

If you read the many hundres of posts on the subject you will see this has been an issue since launch on 21/3 and by some miracle after 3 months they seem to have no idea how to fix it!

Join the club!

--------------------------------------------------
Ultimate Volt, 2 x TV360 boxes

I thought so, poor show…

Thanks for joining me on PM @BlackCat57

Just to confirm the Netflix issue was sorted for you and you've been able to activate it 🙂

Do pop us a post if you ever need further assistance

Best

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill