Virgin Media Community

[Ade59]

Has anyone had any success with getting Netflix after a ‘Volt’ upgrade 

Virgin keeps saying, ticket raised, promising the earth and this has been a problem since the beginning of January, and I go to cancel my contract because I’m not getting the service as stated and it’s a £288 smack in the face for the privilege, looking at alot of messages it seems to be a common fault and Virgin are sitting on their hands doing nothing 

[MOD EDIT: Subject title changed for clarity]

[David_Bn]

Thanks for your post on our Community Forums @Ade59 and welcome to our Forums!

I'm terribly sorry to hear of the issue you've been experiencing with Netflix via our services.

I can see that you have created a thread on Friday of last week that has since been responded to.

Do please refer back to this thread and moving forward, please refrain from posting the same issue across multiple threads, as this can create confusion with multiple agents working on the same issue.

Kindest regards,

David_Bn