I have a Volt bundle which includes a standard Netflix subscription. When I try and activate through the 360 box it does not work. There doesn’t seem to be any other way to activate - I never received an activation email and I have no page on the My Virgin Media account to activate.
Incredibly frustrating and disappointed for a premium bundle! Any solutions welcome!
I’m going to struggle to phone during the day as I’m at work. I’ve never been sent an activation email - I don’t understand why there isn’t an online web chat for these issues. I got through on one web chat but they said they can only deal with billing, there’s a surprise!
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Sorry to hear you have been having issues with your Netflix activation. We can understand this is not ideal and want to best help. I have had a look at our system and I can see our team raised an IT ticket for you to have this resolved. Please allow for 3-5 working days and our team will get back to you with a resolution.
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YEAH I'm SPARTACUS
Claimed for and got £250 because of [MOD EDIT: Language] netflix, I just want it on my TV as per contract!
I claimed £100 for the value of the missing netflix for the period. £100 for being FOBBED OFF with claims it will work in 7-day-waits (many, many over 6 months) , and £50 for the time spent on the phone and looking for fictitious emails and app-buttons.!
Next time it'll be more, we really are being taken-the- [MOD EDIT: Language] of. Research time isn't cheap chez-Neal when I work, this won't be different..!!
But the data-network is absolutely cool here,
GOOD LUCK, We'll need it!!