Moved to 02 and still no volt activation

[ciccone]

I have been moved to 02 but no sign of my volt activation yet - help please 

[Ilyas_Y]

Hi @ciccone, thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with the VOLT not being activated.
I will look in to this for you and assist.

I will send a private message.

Kind regards,
Ilyas.

[Ilyas_Y]

Thanks for speaking with us today @ciccone on the Virgin Media forums. 👋🏼

I'm glad we have filled out the missing VOLT benefits form.
As advised the team will take 72 hours to get this updated.

Reach out to us for anything else you may need and we'll assist.

Kind regards,
Ilyas.