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Missing Netflix activation email

On our wavelength

I switched my account to a Ultimate Volt account 2 weeks ago and was told I'd receive an email to activate the Netflix account. I have still not received this, meaning I'm paying for something I am unable to access.

How can I get this activated asap?



Hi there @craggybuk and I am so sorry that this has happened. 


I'd lik to take a closer look into what has been arranged for you already and to look into your complaint with you, so I will pop you a PM now. 


Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 


Thank you.