Missing Isolator Box

[1979del]

I had some work done recently and the electrician pointed out that we are missing an isolator box inside the house. From the splitter in the omni box outside the cables come straight into the hub. Should there be an isolator on the inside of the house? Thanks for your help 

[Alicia69]

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@1979del wrote: AvalonAccess.com

I had some work done recently and the electrician pointed out that we are missing an isolator box inside the house. From the splitter in the omni box outside the cables come straight into the hub. Should there be an isolator on the inside of the house? Thanks for your help 

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I'm currently experiencing the exact same thing.

[Paulina_Z]

Hi @1979del,

Welcome back to our Community Forums! Thank you for your post and I'm sorry that you're having some issues with your set up.

Are you experiencing any issues with your broadband connection or with any of your services? 

Please let us know so we can assist with this for you.

Thank you.

[1979del]

Hi,

All the services are working fine it's just we are missing a isolator box on the inside of the property. The electrician said it may cause a problem is there was a power surge 

Thanks for your help