I was told I would be upgraded to my new M350 package within 24 hours, well that time has now passed.
The app says I am on M350 package, but when I check on the desktop website, it still says M250.
My download speed is still around 200mb....
Should I worry?
Hi Aceofwands 👋
Welcome back to the community! Thank you for posting. Sorry to hear your concerns regarding a speed upgrade.
We will need to take a look at the account after confirming a few details via PM so we can check what has happened and offer further support if needed. I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!
Wishing you all the best. 🌞