Juat had volt installed but heard nothing from o2

[squig2022]

Hi guy hiw long does it take to hear from o2 . I have now around a week and still heard or recieved nothing from o2.

Thanks

[squig2022]

So having spent over an hour trying to get through to virgin about my o2 sim not arriving i got through and they said contact o2. So i rang o2 tool another half hour and they saod they have no record of me to contact virgin. This is a joke who can sort this .

[fizz]

Mine is.the other way round. Took about a new contract on 27th o2 sim arrived 29th and all set up and number ported but my virgin is still my oomph package...

[Matthew_ML]

Hey squig2022, thank you for reaching out and I am sorry to hear there is an issue with the sim card.

I would personally look after the O2 stuff as I don't have access to their system.

However I can see you have been speaking to the team, have they managed to get this resolved for you? Thanks