How to get WiFi Max/Pod?

[Mahbub_Notts]

I am a Gig1 Volt customer. I have Hub 5 which meant to provide best ever possible service. But that was not true for me. I am facing continuous issue with WiFi connection and speed. The connection drops frequently and sometimes no connection at all. Speed drops to as low as 1 Mbps! This is awful.

Question is how can I get couple of wifi pods to check if it can improve the situation? I saved some wifi connection status in different rooms of my house. I also tried all methods to improve wifi connection advised by customer service team as well as mentioned in the app.

[newapollo]

Hi @Mahbub_Notts 

See the following page for details, including  how to order online via My Virgin Media or through the Connect app

https://www.virginmedia.com/wifi-max 

You can also call the direct number 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

They are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they £8  a month.