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How to apply Volt benefits

Joining in



I have Virgin broadband M500 and I have recently got an O2 sim on contract.  How can I get my broadband speed doubled (I will need a new hub as I have a hub 3).  I have called customer services 3 times now and all they have tried to do is upsell a new package and had no idea what I was on about.


Is this Volt thing real or is it just some sort of dodgy marketing ploy to get me on O2?


Joining in

Is there nobody that can help?  I have had more messages telling me I've got a new badge or powered up my forum status than help lol

Hi jackblack555 👋

Thanks for posting and welcome to our community.

Sorry to hear you've not found any help regarding Volt yet. Can you confirm- when you sign into your O2 account you should find the "Volt Benefits" page/link by clicking on the navigation banner, homepage widget, or drop down menu.


Hi, yes they have been activated on the app