Virgin Media Community

[thedoogs67]

I have Hub5 with 1Gb down load and I am getting poor wifi speeds around my house

[newapollo · Accepted solution]

Hi @thedoogs67 

Please try following the instructions <<< here >>> 

If that doesn't work  you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

Call around 8am if possible when lines first open and are least busy.

A member of the Forum Team may pick this up for you in a day or two.

[thedoogs67]

Thanks

[David_Bn]

Good Afternoon @thedoogs67, thanks for your post and a very warm welcome to you!

Sorry to hear of the issues with the coverage in your property.

Can you please advise me if you've been able to follow the helpful steps provided in the link as highlighted by @newapollo?

Kindest regards,

David_Bn

[thedoogs67]

Yes I do not require WiFi pods