Virgin Media Community

[Darrill_01]

I recently signed up to the Big Volt bundle and as I understand it I have the availability of 3 free wifi boosters should I need them. However there is no info on how to get them, if I was not supposed to get them on instlalation.

Can anyone help me with this?

[Zach_R]

Hi @Darrill_01,

Thank you for your post and welcome to our community forums. We're here to help.

It's correct that Wi-Fi Pods are included as part of the Volt bundle if required. Are you currently facing any issues with your Wi-Fi service that a Wi-Fi Pod may be able to assist you with?

Thanks,
 

[Darrill_01]

Yes, there are a couple of dead zones in the flat that might need extensions of the signal to solve.

[Steven_L]

Thanks for coming back to us @Darrill_01, I have looked into this and can see that you would benefit from one of our pods. I can arrange for the pod to be sent out to you but I will need to send over a private message to confirm a few details to be able to do that. I will send over a private message in a moment.

Regards,

Steven_L