How do I change to Volt Ultimate?

[jgnotts]

I'm currently on the ultimate oomph or something like that (can't remember what it's called). I have a couple of discounts but it's still costing my about £123 a month.

A relative is on the Volt Ultimate package and has all the same channels as me and all the features but instead of the Virgin Media sim has an O2 sim.

I was never offered this when I phoned up to ask about paying less in the middle of last year but I'm now wondering how I can get this and is it an easy process?Also, how much would this cost at the moment?

I'd like to keep the same mobile number so hopefully this is possible.

[forcemani]

Wow Virgin Media are taking the mick

To upgrade my ultimate omph package to ultimate volt would cost me an extra £26pm!!

£102pm for virgin Media TV, broadband and landline then £25 for the o2 SIM.

I currently pay £101 for everything (including the Vodafone SIM).

[David_Bn]

Thanks for your post on our Community Forums, and a very warm welcome to you @forcemani.

Sorry to hear of the hike in price, but this doesn't quite sound correct.

Are you attempting to upgrade the package as well as having Ultimate Volt added, or have you simply taken an O2 sim card and requested that this is synced with the Virgin Media account?

Kindest regards,

David_Bn