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Have had volt benefits done on O2 but not virgin been over 2 weeks

Woody2370
Joining in

on ‎20-09-2022 14:59

Have had volt benefits done on O2 but not virgin been over 2 weeks when is it applied to virgin broad band.Have same address and name for both accounts?

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Ashleigh_C
Forum Team
Forum Team

on ‎22-09-2022 15:17

Hi there @Woody2370

 

Thank you so much for your post and welcome to the community forums, it's great to have you here! 

 

I'm so sorry to hear that your Volt benefits have not yet been activated with us! 

 

I'd be happy to take a closer look into this with you via a PM. I will pop one across now.

 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

 

Thank you again. 

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