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Gone away form

DWalton
Joining in

I have recently tried to move to virgin. I received a confirmation email then received an email about a gone away form. What is this? Thanks 

2 REPLIES 2

Gareth_L
Forum Team
Forum Team

Hello DWalton.

Thank you for choosing us to join. Sorry you have found out that there maybe an account still active at your current property.

Would you like me to take a look at this for you?

If you don't mind, I will need to send you a private message to take some details. 
If you can check the Logo top right of your screen that would be great. 
Regards     
Gareth_L