Free upgrade

[Shockie]

Hi new customer O2 and Virgin m200.

I'm trying activate free upgrade to m350, being sent back and forth between O2 Virgin site, there no button/link to upgrade please help.

[Shockie]

I done it over the phone.😎

[Steven_L]

Hey Shockie,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your online order, is it not all setup after your phone call to the team(s)?

Kind Regards,

Steven_L

[Shockie]

Thanks, its been sorted.