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Emergency engineer

Joining in

Hi missed technician on installation day (yesterday) and can only get new appointment in 12 days. We work from home and need WIFI. I keep getting passed through to different people by Virgin but no body is able to help. Any ideas TIA


Very Insightful Person
Very Insightful Person

Hi @DunnyLFC 

You could try calling the pre-installs team on 0800 052 1734

They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Thanks Dave I’ve tried them they’re not very helpful, I’ll probably just have to stick with the date they’ve given us