Disney plus

[Derekj2601]

Why don’t I have access to Disney plus despite changing to volt package 

also why is everything so difficult to navigate when u have an issue?

[Roger_Gooner]

Disney+ was available as an O2 Extra, don't know if it still is.

[Tom_W1]

Hi @Derekj2601 thanks for your post here in the Community, although we're sorry to hear of the concerns you've raised.

Can you confirm if you was promised Disney+ from our side through Virgin Media, or was this done via O2 directly?
Please confirm to us and we can take things further from there.

Many thanks