Cancellation

[Jhunting]

Hi, 

I have recently cancelled my subscription as I am still within the cooling off period. However, I have not received a confirmation email and when I called back no one was able to confirm it was cancelled. 

Secondly, I called O2 regarding the phone part of the contact but they had no evidence of me signing up so couldn’t cancel. Please could you let me know when I will receive that confirmation that both contracts are cancelled?

thanks

[Gareth_L]

Hello Jhunting.

Sorry to hear you have decided to leave us. 

I can take a look and confirm this has been actioned for you.

 I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L
 

[Jhunting]

Hi Gareth,

I have just replied with my account details. Let me know if there is anything else that I need to do