on 03-06-2022 20:29
I was told my new bundle would be £91 including an o2 sim worth £25
I’ve just been charged £91 and o2 have taken an extra £25 out. Anyone else have the same problem? Not happy
on 04-06-2022 00:41
Seems to be a common problem VM are "forgetting" to apply a £25 discount to their part of the bill , you need to contact them!
on 06-06-2022 13:59
Thanks for posting - sorry to hear of this billing query.
I shall send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 06-06-2022 14:20
Were you an exisiting Virgin customer with the Ooomph package?
I was told by Virgin my bill was £85 + £25 for O2 if I switched from Ooomph to Volt. Stupidly I did it as I was hoping the O2 signal was better than the Vodafone rubbish and also I got Netflix. In reality I have been paying an extra £10.99 on top of the £85 for Netflix plus I have ditched my O2 sim and gone with EE (I am in a rural location and get 4-8mbps from O2 or Vodafone and 55-100mbps from EE)
So I am hoping I will the win mug of the year award on here.