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Boxes not recording

Tedwards4241
Joining in

on ‎19-11-2023 21:44

My tv boxes doesn't record anymore messages i keep getting is Sorry we couldn't do for you this time try

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newapollo
Very Insightful Person
Very Insightful Person

on ‎20-11-2023 21:33

Hi @Tedwards4241 

Which TV boxes do you have?  https://www.virginmedia.com/care/tv-fault/which-tv-box 

What is the full actual error messsage  eg CS2200?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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