I've just been added to the Netflix naughty boys list. A Virgin spokesperson said:
I can see that you're contacting us in regards with your Netflix subscription, just to let you know that we are now fixing this problem as soon as possible. If you are not able to watch Netflix, you'll be receiving an activation link within 24 hours in your email. Just click on the link and you'll be able to continue with Netflix at no extra cost.
When I mentioned how long it was taking some of you to NOT resolve it I got:
Oh no, that's more than like a month, Chris. That is not the service that we'd like you to experience, Chris. But no worries, Chris. I have added Netflix back in your account and you'll receive an activation link in 24 hours. Just in case you won't receive it, then that will not be a problem.
You can get this resent through your My Virgin Media account online. You can log into your My Virgin Media account. Within the Netflix section, you will be able to see a Activate button, in which you should click to complete your registration, and follow the instructions in front of you within My Virgin Media. 😊