1gb - from 500mbps speed unchanged

[wullieg]

Upgraded from 500mbps to 1gb still getting the same speeds not clued up on this at all 

[MOD EDIT: Subject title changed for clarity]

[carl_pearce]

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@wullieg wrote:

Upgraded from 500mbps to 1gb still getting the same speeds not clued up on this at all 

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Wired, wireless, both?

What does this site show?

https://samknows.com/realspeed/

[wullieg]

Just getting the exact same speed as before as I said new to all this not clued up at all 

[carl_pearce]

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@wullieg wrote:

Just getting the exact same speed as before as I said new to all this not clued up at all 

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What does the above site show?

Access your Hub on 192.168.0.1, select 'Check router status' under the login box, then check the 'Configuration' tab.

Should look like this:

General Configuration

Network access	true
Maximum Number of CPEs	1
Baseline Privacy	true
DOCSIS Mode	3.1
Config file	87dsfd;kfoA,.iyewrkldJKDH

Primary Downstream Service Flow

SFID	889
Max Traffic Rate	1200000450
Max Traffic Burst	42600
Min Traffic Rate	0

Primary Upstream Service Flow

SFID	1420
Max Traffic Rate	55000270
Max Traffic Burst	42600
Min Traffic Rate	0
Max Concatenated Burst	16320
Scheduling Type	bestEffort

[John_GS]

Hi wullieg

Thanks for posting and welcome to the community. Sorry to hear of the lower than expected speeds. How are you testing wired/wireless and on what devices? All looks good following a system check.

Best,

[wullieg]

Samknows 1145 into my house 497 to my device 

[carl_pearce]

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@wullieg wrote:

Samknows 1145 into my house 497 to my device 

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Try this site:

https://proof.ovh.net/

I find some speed test sites are not very consistent, unlike the above one.

Also, I don't think you confirmed if you've tested on a wired device?