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watching my shows on android or ipad

hi when I try to watch shows I have downloaded on either my android device or ipad all it says is that I am not on the same network as my TiVo box. we only have one network so all devices are on the same . can anybody help.   

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Re: watching my shows on android or ipad

First thing to make sure of is that your devices are not connecting to the public hotspot your hub is transmitting instead of your own private SSID. 

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

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