To add photos, go to "reply" in this post (to keep posts in this thread rather than have multiple different one) and above where you type your reply, but below the subject section, are a line of icons. Click on the camera icon to add photos, choose the picture you want and submit.
It will need to be manually approved before being publicly visible.
I'm sure a VM engineer will be able to reconnect this once you've reported your issue by the usual means (i.e. calling in), but certainly try posting a picture for a second opinion.
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