Menu
Reply
roisinwilliams
  • 1
  • 0
  • 0
Just joined
155 Views
Message 1 of 2
Flag for a moderator

tv box wont load

my tv went off due to electric shortage . all is now up and running so is the internet but my tv stays on the welcome screen ,then goes back to a black screen then goes to a download symbol .this just keeps repeating .I have switched on and off 

0 Kudos
Megan_L
  • 2.37K
  • 146
  • 235
Forum Team
Forum Team
114 Views
Message 2 of 2
Flag for a moderator

Re: tv box wont load

Hi roisinwilliams,

Thanks for using the forums to get this issue with your TV box sorted, I am sorry its become a problem after the electric outage. 

I just need to ask a few more questions around this, can you tell me what kind of TV box you've got please? V6 or TIVO?

Also, how is it connected to the internet?

Furthermore, have you had any issues with your internet over WIFI or wired? The reason I'm asking is because a V6 box works off the internet and so if the connection is a little sketchy the box will have possible issues.

Thanks,

Megan_L

0 Kudos