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Shanx25
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this is my current picture! Even after 2 resets. The box upstairs works ok. Any help please?

A98C679C-8C50-4278-920F-612236D4CC6D.jpeg

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Beth_G
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Re: this is my current picture! Even after 2 resets. The box upstairs works ok. Any help please?

Hi Shanx25,

 

Thank you for your first post on the forums - welcome to the community!

 

I'm sorry for our delayed response and to see you're having some issues with your TV picture quality. Have you been able to get some help with this since posting?

 

If not, can you please confirm if you are experiencing this issue with all channels on this box and have you checked all the cabling is secure in the back of the box?

 

Thanks,

 

Beth

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