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simonf2
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swapping hd box

I have a hd box connected to a second tv, its not used very much but has gradually been loosing channels over the last year or so. I tried to swap it via the website last year, but the system didn't recognise my box and i never got around to chasing it up. I had a letter last week telling me i can swao it before the 20th june, but I have lost the letter and cant find a way on the website to organise swapping to the v6 - any clues?

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BenMcr
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Re: swapping hd box

Here's the URL for the current swap activity - https://www.virginmedia.com/offers/V6swap
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I work for Virgin Media - but all opinions posted here are my own
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simonf2
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Re: swapping hd box

thanks - done (hopefully)
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SpacePhoenix
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Re: swapping hd box

If it's gone through ok, it should show up on https://my.virginmedia.com/trackorder/view-orders