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Thompo34
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sound out of sinc

hi could some one help please, i'm over 60 and for the last few days we have had an issue with sound and sincing on all channels. i have changed the hmdi lead and re booted the box 3 or 4 times, it fixes it for about 5 mins and the goes out of sync again. any help would really be apreciated.

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Katie_WT
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Re: sound out of sinc

Hi there @Thompo34

 

Welcome back to our Community, I was sorry to understand that you've had some issues with your sound being out of sync. I have managed to locate your account via your Forum information and I can see that you have since contacted us and we have managed to swap the box for you. 

 

I do hope that all has been working ok since the swap and that the sound is playing as it should. Please do let us know if you need anything further and we'll be more than happy to help you out.

 

Cheers

Katie - Forum Team


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