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poor internet and no tv

we have recently moved and now we have had no TV since Thursday and intermitting broadband 

both myself and my wife have been trying to organise a technician but keep either getting cut off or the technician doesn't turn up.

this is shocking service for the money  

is anyone else experiencing this 

 

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Re: poor internet and no tv


@oshy76 wrote:

both myself and my wife have been trying to organise a technician but keep either getting cut off or the technician doesn't turn up.

 


Are you receiving any text messages or emails advising of the cancellation?

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Re: poor internet and no tv

no didn't receive anything
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Re: poor internet and no tv

Hi oshy76,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear your services have stopped working, I have been unable to locate your account with the details we hold for you.

 

So I can help further I will invite you into a private chat, please click on the purple envelope to accept.

 

Regards

 

 Paul.

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