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Phil369
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pixelated screen

originally few pixelated channels which seemed to come and go, but now dozens affected and despite rebooting, checking & changing cables problem for all continues and not resolved.

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Lisa_CC
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Re: pixelated screen

Hi there Phil369,

 

Welcome to our Community Forum and thanks for posting. If you have more than one TV box, does it happen just on one box or on all of them? Also is the pixelation happening on both SD and HD channels? Please give us more information so we can help.

 

Thanks,

 

Lisa

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Phil369
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Re: pixelated screen

Hiya Lisa, 

I have two boxes and happens on just the one. Across variety of channels.
I called help line and was advised bu second level response there was a very weak signal so engineer visit arranged for Monday.

Thanks

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Phil369
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Re: pixelated screen

Hiya Lisa,

Whilst earlier only one box has problem with pixelated picture, at 20.30pm I experienced for the first time problem - complete loss of most of channels - now with additional box (code 7400). I rebooted and reconnected to router but  This hasn’t resolved problem and advice page suggests call but 150. I did this but automated message confirmed engineer appointment arranged. Given this is new problem what do I do?

 

Thanks in advance

 

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Phil369
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Re: pixelated screen

*New problem at 22.30 not 20.30

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LittleMick73
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Re: pixelated screen

Hi wait for the engineer. Regards Micky
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Phil369
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Re: pixelated screen

Okay thanks Micky

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